Shipping Protection & Tipping Policy
At Qavinrelia, we strive to provide you with the best possible shopping experience. To give you more control over your order, we offer optional add-on services at checkout.
1. Completely Voluntary Services
Please note that Shipping Protection and Tipping are 100% voluntary. They are not required fees and will only be added to your order if you manually select them at checkout.
- Shipping Protection: An optional service that helps protect your package against loss, damage, or theft during transit.
- Tipping: An optional way to show appreciation for our fulfillment and customer support teams.
2. Shipping Protection Details
If you choose to add Shipping Protection to your order, your package will be covered for eligible issues that may occur during transit.
For the complete list of coverage, exclusions, and terms, please visit our detailed Shipping Protection policy:
Shipping Protection Policy:
https://qavinrelia.com/products/shipping-protection
3. Change of Mind & Refund Policy
We want you to feel confident when shopping with Qavinrelia.
If you accidentally added Shipping Protection or a Tip to your order, or simply change your mind, you may request a full refund of the specific voluntary fee.
Refund requests can be made even after your order has shipped. If the fee was added accidentally during checkout, you are still eligible to request a refund.
4. How to Contact Us
If you would like to request a refund for Shipping Protection or a Tip, or if you have any questions about these services, please contact our customer support team.
Email: support@qavinrelia.com
Phone: +1 (213) 212-7179
Qavinrelia
We're here to help make your shopping experience simple, transparent, and worry-free.